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• Forwarding a Message

  To forward a message: 1) Select the conversation containing the message you...

• Message Delivery Status

  To know if a message has been delivered follow these steps: 1) Select a con...

• Sending an Estimate

  To send an estimate, follow these steps: 1) Click on a conversation ...

• Using the Switchboard

  To use the Switchboard: 1) For users with Switchboard access, the right ...

• Attaching Media to a Message

  To add a picture, document or video follow these steps: 1) Click on th...

• Composing a New Message

  To send a new message, follow these steps: 1) Click on "New Messag...

• Manage Account Profile

  To edit your account profile follow these steps: 1) Click on the 'User ...

• Learning the Text Advantage Layout

  The Epsilon Text Advantage layout is split into three basic resizable column...

• Managing Predefined Messages

  To create or edit a predefined message, follow these steps: 1) Click o...

• Scheduling Texts

  To schedule a text follow these steps: 1) Click on the Message Menu a...